standard-title Returns Form

Returns Form

We are confident that our product range allows you to enjoy some of the world’s greatest teas. We hope that you will enjoy exploring the full range of our teas and the tastes they offer.


However, if you are not completely satisfied with any item you purchase on the site then you can either:

1. Get in contact with us to discuss returning your order.

2. Complete the following Return form


In most cases we will ask you to return it to us in its original condition and packaging within 30 days of receipt and we will give you a full refund of the item’s cost excluding postage costs. We will process your refunded payment with 7 days of receipt of the returned goods.